Data Analytics Specialist
Irvine, CA, US, 92606
At Kia, we’re creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast-paced, collaborative, and innovative. Our people thrive on thinking differently and challenging the status quo. We are creating something special here, a culture of learning and opportunity, where you can help Kia achieve big things and most importantly, feel passionate and connected to your work every day.
Kia provides team members with competitive benefits including premium paid medical, dental and vision coverage for you and your dependents, 401(k) plan matching of 100% up to 6% of the salary deferral, and paid time off. Kia also offers company lease and purchase programs, company-wide holiday shutdown, paid volunteer hours, and premium lifestyle amenities at our corporate campus in Irvine, California.
Status
Exempt
General Summary
The Data Analytics Specialist works as part of the Kia North America Ownership Experience - Product Quality (PQ) in supporting PQ Data Analytics Team and Service Engineering Team in investigation of vehicle quality concerns. This includes review of Kia America (KUS) Warranty, Techline, Customer Care, field reports, and quality information reports, and other data sources, as applicable.
The Specialist will be responsible for:
- Supporting all aspects related to the analysis and reporting of quality concerns of specific Kia models, such as monthly top issues review, quarterly comeback analysis, monthly PQ operation reporting, and monthly quality information report reviews.
- Initiating proactive reviews of potential quality concerns
- Supporting Service Engineer Team with data to initiate investigations on potential quality concerns, in collaboration with Korean/North American engineering teams.
- Facilitating monthly recurring collaborative meetings with North American engineering teams.
The Data Analytics Specialist will leverage data to support potential quality investigations, so this position will require an exceptional skillset at both developing computer generated reports and creative communication to assist in growing these new programs. The individual should have solid analytics skills, an understanding of the automotive business in general, and a desire to use analytic skills for product growth.
Essential Duties and Responsibilities
Priority One – 40%
Prepare department reports, including collecting data (contact team and manage process), completing analysis and drafting final reports.
Priority Two – 30%
Perform detail reviews to support Service Engineering team in identifying potential quality concerns and escalate top concerns through monthly and quarterly reporting.
Priority Three – 20%
Provide research and statistical analysis for investigating quality related issues and business decisions.
Priority Four – 10%
Facilitate monthly recurring PQ meetings related to quality concerns.
Qualifications/Education
Education:
- Bachelor’s Degree or equivalent experience required
Job Requirement
Overall Related Experience:
- 5-7 years of experience in an engineering environment
- 2 years of data management and analysis (including SAS)
- Automotive background a plus
Specialized Skills and Knowledge Required
- Proficiency with Excel, Word and PowerPoint required
- Knowledge of SAS Visual Analytics a plus
- Knowledge of SAS programing language required
- Knowledge of statistical/hypothesis testing, sampling theory required
- Exceptional analytical skills and ability to develop concise and effective stories that are supported by data
- High level of independent and rational judgment needed
- Strong technical acumen with excellent analytical and problem solving skills
- Must be self initiating; able to work under minimal supervision and under high pressure and stress with multiple same time deadlines.
Competencies
- Care for People
- Chase Excellence Every Day
- Dare to Push Boundaries
- Empower People to Act
- Move Further Together
Pay Range
$74,859 - $100,227
Pay will be based on several variables that are unique to each candidate, including but not limited to, job-related skills, experience, relevant education or training, etc.
Equal Employment Opportunities
KUS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, including pregnancy and childbirth and related medical conditions, gender, gender identity, gender expression, age, legally protected physical disability or mental disability, legally protected medical condition, marital status, sexual orientation, family care or medical leave status, protected veteran or military status, genetic information or any other characteristic protected by applicable law. KUS complies with applicable law governing non-discrimination in employment in every location in which KUS has offices. The KUS EEO policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination and all other privileges, terms and conditions of employment.
Disclaimer: The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification and for this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Nearest Major Market: Irvine California
Nearest Secondary Market: Los Angeles