Technical Training Instructional Designer-KUS
Irvine, CA, US, 92606
At Kia, we’re creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast-paced, collaborative, and innovative. Our people thrive on thinking differently and challenging the status quo. We are creating something special here, a culture of learning and opportunity, where you can help Kia achieve big things and most importantly, feel passionate and connected to your work every day.
Kia provides team members with competitive benefits including premium paid medical, dental and vision coverage for you and your dependents, 401(k) plan matching of 100% up to 6% of the salary deferral, and paid time off. Kia also offers company lease and purchase programs, company-wide holiday shutdown, paid volunteer hours, and premium lifestyle amenities at our corporate campus in Irvine, California.
Status
Exempt
General Summary
Under the supervision of the Sr. Service Technical Training Manager, the Instructional Designer designs, develops, and evaluates performance-based technical training curriculum to ensure Kia dealership technicians have the skills and knowledge to effectively service, diagnose, and repair Kia vehicles.
Assess technician needs through stakeholder input, Key Performance Indicators, and new systems and technology to identify gaps in skills and knowledge. Develop performance objectives, learning solutions, and delivery strategies to improve performance and support company goals.
Collaborate with Kia technical training instructors and other subject matter experts to develop classroom, video, and web-based training solutions. Deliverables may include classroom materials, job aids, hands-on activities, and performance assessments to verify skill and knowledge transfer.
Validate the technical accuracy of course content. Conduct pilot courses to ensure training achieves learning objectives. Conduct train-the-trainer sessions to enable instructors to deliver training as designed. After training launch, maintain courses with corrections and revisions.
Essential Duties and Responsibilities
1st Priority - 65%
Develop self-study and/or instructor-led performance-based technical training curriculum using classroom, video, and web-delivered mediums to improve the skills, knowledge, and job performance of Kia dealership technicians.
2nd Priority - 15%
Conduct needs assessments by analyzing KPIs, stakeholder feedback, and technician skills to identify training deficiencies; design engaging and learner-centered training solutions to improve job performance.
3rd Priority - 5%
Write RFPs and lead the vendor review and selection process. Coordinate purchase requisitions, contracts, invoicing, and reconciliation, and lead vendors in the production and implementation of training courses. Launch new courses in the Learning Management System (LMS).
4th Priority - 5%
Conduct pilot courses to validate course content and effectiveness, and conduct train-the-trainer sessions to enable instructors to deliver training as designed.
5th Priority - 5%
Gain approval to source tools, equipment, parts, supplies, and other resources required to support training delivery. Coordinate shipment and delivery.
Qualifications/Education
- BA/BS degree in automotive technology or education-related area, or strong language arts and equivalent job experience
- ASE Certification preferred
Job Requirement
Overall Related Experience:
- Minimum 3 years of automotive technical training delivery, training development, technical writing, or web-based training development experience
- Strong working knowledge and experience with performance-based training and curriculum design preferred
- OEM automotive technical experience is a plus
Directly Related Experience:
- Experience as an automotive technician, preferably at the dealership level
Position Requirements:
- Occasional travel may be required domestically and/or internationally
- May need to work additional hours outside of normal business hours as required by the job, including weekends or holidays
- Perform other duties as assigned
Specialized Skills and Knowledge Required
- Strong verbal and written communication skills
- Strong project management and organization skills
- Strong interpersonal and consultation skills with the ability to develop and maintain key internal business relations
- Strong proficiency with the Office suite
- Strong working knowledge of automotive technology, including electric vehicle technology
- Must have hands-on automotive technical/mechanical aptitude
Competencies
- Care for People
- Chase Excellence Every Day
- Dare to Push Boundaries
- Empower People to Act
- Move Further Together
Pay Range
$74,859.00 ~$100,227.00
Pay will be based on several variables that are unique to each candidate, including but not limited to, job-related skills, experience, relevant education or training, etc.
Equal Employment Opportunities
KUS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, including pregnancy and childbirth and related medical conditions, gender, gender identity, gender expression, age, legally protected physical disability or mental disability, legally protected medical condition, marital status, sexual orientation, family care or medical leave status, protected veteran or military status, genetic information or any other characteristic protected by applicable law. KUS complies with applicable law governing non-discrimination in employment in every location in which KUS has offices. The KUS EEO policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination and all other privileges, terms and conditions of employment.
Disclaimer: The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification and for this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Nearest Major Market: Irvine California
Nearest Secondary Market: Los Angeles